Lubrico Warranty Inc
Lombard Insurance Company Doesn't pay-out on claim and laughs while doing it! Calgary

Cars & Transport

I bought a newer Ford van at a local dealer, as part of my purchase I asked for a transmission warranty. I use this vehicle for my company and I need it to be in perfect running order. I was sold a Lubrico Warranty at time of purchase we discussed details of what was required of me to avoid any problems, at that time it was agreed that changing the transmission fluid at the recommended service schedule would keep the warranty in place. About 2-3 months later and before the recommended service schedule the trans mission went. My first call was to Lubrico, and they said no problem bring the vehicle to a transmission shop that they recommended. About a day later I get a call from the transmission shop stating there is problem, Lubrico will not pay for the repair because I didn't supply them with receipts for oil changes done to the engine block. After speaking with a CSR I was told that they would not pay for the repair. I asked for some kind of reasonable answer to how engine oil could cause a transmission to fail, but they had none because any mechanic will tell you that it's not possible. The conversation ended with the CSR saying "theirs nothing you can do about" and then hung up. About 2 days later my vehicle was repaired and before picking it up I called back again to give them another chance to pay they bill, this guy John laughed at me and said "are contracts state if you don't change your engine oil you get nothing" and I hung up. I have a civil suit on the go and I have an excellent case I've had the oil tested, a certified mechanic will state engine oil will not cause a transmission to fall, the owner of the transmission shop will testify that the transmission failed at no fault of my own, but even with all this I'm still worried I could lose as this company does this all day long, and has the fine print locked up. Currently the bill stands at $2880.00 and I urge anyone considering this company to beware if they can stiff you they will, and a company like this is why a web site like this is needed

Sean XXXXX
Calgary, Alberta
Canada


Company: Lubrico Warranty Inc
Country: Canada
Province: Nationwide
Address: 2124 Jetstream RD
Phone: 5194511900
  <     >  

RELATED COMPLAINTS

Auto Price Canada
AutoPrice sold a lemon

The Transmission Place
Rip-off by not fulfilling their stated warranty agreements

Coast to Coast
Extended New/Used Car Breakdown Warranty

Mr. Transmission
Customer service/delay

A-1 Red Deer Transmissions
Limited RIPOFF repaired transmission six times still leaking and not working

Tiger Japanese Auto Parts Ltd
JDM or Used Japanese Engine They sent me an engine and transmission that is not for my car after i sent them pictures to match my exact needs. They said it was a perfect match and they LIED. Ripoff

Transmission Depot
Transmission

Luciani Acura
Poor/Waste Service

Mister Transmission
NOT SAME COMPANY AS MR.TRANSMISSION

Honda Canada
Transmission Failures