Blue Mountain Chrysler
Liars and incompetent

My partner and I were new to Canada last autumn and obviously needed a vehicle.
As we had no historical information on back street sales, we headed for the larger places, one being Blue Mountain Chrysler.
We found a 95 AWD Grand Voyager at a good price with all the bells and whistles and low mileage.
We took it for a spin, pointed out the faults and set up a warranty deal.
When the van was delivered, none of the faults had been attended to and in fact, the very same day, the rear window mechanism failed.
The van went back to the garage (under duress from us) to have SOME of the issues sorted.
Cutting a long story short, we bought the van in Oct and didnt get to drive it til Jan as it was always back and forth trying to get the issues sorted that we had wanted from day one.
Added to that, the customer liaisons were rude, unhelpful, liars, dis-interested and NEVER called us back. We always had to call them for news of progress.
The mechanics ALWAYS get the van dirty, scratch the paint, hit the mirrors on the hoists and so on and whenever we have anything done there, we ALWAYS are dissatisfied.
We love our van but we wish that it hadnt come from that place and we wish that we could never have to see the place again.
They are very two faced as we now know from friends who use their services.
Because we complained and demanded our rights, we now get the brush off which is also highly unprofessional.

Jane
Stayner, Ontario
Canada

Company: Blue Mountain Chrysler
Country: Canada
Province: Ontario
City: Collingwood
Address: Hwy 26
Phone: 7054452740

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