Canadian tier
Bad service and getting money for no reasons

On Jan 7, 2010, I had a problem starting my car. I called the CAA to take my car to Canadian tier, they told me that the alternator is broke.

I did change it and the battery on Jul 2., 2009 in their shop and did cost me about $1000.

They forced me to pay about $300 for labor when I checked the invoice I found out they charge for the alteration too.

The problem occurred on Jan 8, 2010.

I sent the car to their shop, they did not even bother to call to tell me about the situation, I called them twice. The first time they transfer me to the mechanist who fix it and told me he is going to replace the alternator again.

Then I called at about 5:45 pm and they told me the strange thing about my car, every thing is ok but the car's computer needs to be replace with a cost of $2500. I tried to discuss that with the manager that he told me I have to pay for that.

They got $50 for run some thing called A.V.R test yesterday, even I told them about the problem.

Of course I don't trust them any more.

But how can I force them to fix the car in their own expenses because this is their problem not mine.

Do you think that the computer just broke after one night from their fixing it up and saying every thing is ok?

If their any place to complain about them in Canada and I can get my rights?

I have the invoices of cours in case someone need it.

I have to go and get the car from their shop of course.

Company: Canadian tier
Country: Canada
Province: Ontario
City: Mississauga

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