UPS
UPS customer service - noble prize
- 11-16-2009
- 530
UPS should be awarded noble price in cheating the customer. Please see the email exchange from UPS. No action on the SOB driver. He may be their star driver.
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Dear Bharat,
Thank you for your e-mail. Our records indicate that your concerns were forwarded to your local delivery center for further review. We show that our center contacted you back on 11/13/09 regarding these issues. Please check any messages or with others at your location if you are unaware of this contact. Be sure to let us know if you need further assistance.
I apologize for any inconvenience caused by the delivery.
Please contact us if you need any additional assistance.
Duane D.
UPS Customer Service
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Customer (UPS E-mail Communications) 11/13/2009 04:45 PM
Your Name: Bharat Prakash
Your E-mail Address: xxxxxxxxxxxxxxx
Support Category: Tracking
Support Topic: Package Delivery
Are you the ...: Receiver
Your Telephone: xxxxxxxxxxxx
InfoNotice Number: 928172336850
Ship To Address
Company or Name: Bharat Prakash
Contact Name: Bharat Prakash
Telephone:
Ext.:
Country: Canada
New Delivery Address
Company or Name:
Contact Name:
Address Line 1:
Address Line 2:
Address Line 3:
City:
Province:
Postal Code: l6m3s7
Telephone:
Ext.:
Country: Canada
What is your question or comment? I had scheduled the package to be delivered today November 13th as I had taken off work so that I do not miss the package. Earlier UPS had tried to deliver the package on week-day twice.
Today the tracking says that the driver came at 2:00 pm but there was no one in the house. I have been waiting for the package all day and I was in my front yard from 12:30 till about 3:00. No UPS driver came to my house today. Please make sure the drivers do not lie about the delivery. What happens now??
Company: UPS
Country: Canada
Province: Ontario