Capitol One Credit Card
Over limit fees

Business & Finance

I received a bill with an over the limit fee of $29 along with a $56 membership fee so I paid off the balance in full and called to cancel my card. A month later I get a letter stating that my account will stay open for 2 consecutive months before it closes and if there are any other charges on the account, (the account that I specifically asked to be closed a month earlier) the account will remain open and membership fees will continue.

THIS KIND OF POOR CUSTOMER SERVICE IS WHY I CLOSED MY ACCOUNT IN THE FIRST PLACE AND WHY CAPITOL ONE HAS LOST A CUSTOMER FOR LIFE. My wife was also charged an over the limit fee for going over her limit by 56 cents and has canceled her account and WILL NEVER BANK WITH CAPITOL ONE AGAIN.

Bye Bye Cancerous One!!


Company: Capitol One Credit Card
Country: Canada
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