Fido
Charged without signing up

Hi there,

My name is Hina, Im new in Canada, I came here on Sep 8th 2009. i signed up for fido few days after coming here, but never registered my self to Premium Text Trivia, neither was informed by fido about any such third party services.

I have recieved my fido invoice on Oct 11th 2009, which also includes Premium Text Trivia, which has charged me $28!!. and because of this i had an increases in the taxes as well as the whole fido bill!..

I called the trivia customer service, they say that i signed up for it on Sep 16th 2009, but i didnt register myself into such services and nobody has access to my cell phone!!. neither i typed in any 4 digits for this service! iam not earning .. so each penny is important rite now!

Iam writing this complaint keeping in mind that my complaint will be looked forward! iam not ready to pay for any thing which wasnt signed up from my side! Please wave the said amount as per fido bill!. im looking for a fair consent from the Complaint Board!

Please contact me as soon as possible!!

Thank you

Your Si

Company: Fido
Country: Canada
Province: Ontario
City: Scarborough (Toronto)

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