Shopppers drug mart
Poor customer service

I recently went to the shoppers drug mart at victoria park and ellesmere parkway mall and purchased a gift card to use online it did not work so i went back there with my spouse to return it the next day we went up to the cashier and explained that the gift card did not work she said no returns so rudely and said this works she said call the company i said in the instructions it says the store is responsible she was so mean to us we asked to speak to someone she paged the manager he came up and took a look at and said no can't help we said but your receipt says we can return it we haven't even used he said again very rudely no we said well you should post something to let us no he said oh it says it right were the gift cards are which was not there we said please can u help us this is useless to us we can not use it he said no and just stormed off i was so shocked and upset i have been shopping there for years if he just took the time and been polite i would not mind and the cashier was so mean i don't understand i will never shop there again thankyou

Company: Shopppers drug mart
Country: Canada
Province: Ontario
City: Scarborough (Toronto)

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