Yak Communications
Poor Customer Service

What a terrible company to have to deal with - there are always at least 30 customers ahead of me when I call, and I wait and wait and one day when I was down to 15 ahead of me they hung up on me! I can't believe the poor service.

They didn't send me a bill for 2 months, and despite repeated calling and telling them, they never sent it to me. As many times as I called asking for a bill, and never receiving it, they sent me to COLLECTIONS and now I just have to pay the junk and be over with it. I tried to call them to sort this out, but there were 43 callers ahead of me!!! I cannot sit on the phone for hours, I have 3 small children to take care of!! I'm going back to my old company!! The savings is not worth the headaches!

Company: Yak Communications
Country: Canada
Province: Ontario
City: London

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