Nuera Telecom
Fraud telecom company

Absolutely fraud company. Its unfortunate that there is no such government law to protect their citizens and take actions against such company. I received a call from INDIA gave me completely law rates and 700 minutes FREE for international calls. I was asked to pay $37 as deposit. After activation, when I received the invoice and saw the charges were four times and NO FREE calls as committed. I paid the invoiced amount and asked for the refund in Jan' 2011. Until now, as of May ' 2011, I made 10 follow-up calls and multiple emails sent to NuEra. No outcome... All time, they speak lie, different answers for the deposit, calls are being disconnected... The calls are getting landed some where in Latin America, doesn't have any responsible person to answer and refund the amount. Amount is too small but cheating intensions are unbearable. Any one can suggest me to escalate this on higher Canadian or International level or guide for the lawsuits! If not, At least please spread this message until we hear some Government actions taken on such fraud companies. It will a great help to other people...

Company: Nuera Telecom
Country: Canada
Province: Ontario

  <     >