Vois
Service not working

I bought service from VOIS telecom based out of calgary, I was pressurised by some indian guy named Deepak to buy the services and I cancelled my shaw telecom, my shaw number was transferred to VOIS and a guy came to my house on 29th Dec to install the services and it got activated in half n hour or so, since 1st Jan 2012 my services are no more working, I had to called up customer service using my cell phone and they did some troubleshooting online with me, with no success to resolve the problem, ultimately it was found that the modem adaptor is not working, to my surprise how is it possible that in 2 days the adaptor is not working, the guy in customer service was asking for 15 dollars charge for the new adaptor, I completely fainted by hearing this, after paying installation charges of 26 dollars now this people are asking for the adaptor price, whats worth a service whose devices are not gauranteed to work for more than a month, I am cancelling this service because of such unreliable service and products that they supply, a very pathetic and bad experience so far, VOIS people are fooling customers, dont buy this service

Chandresh Mehta

Edmonton, Canada

Company: Vois
Country: Canada
Province: Alberta
City: Calgary

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