Bell Monility Palm Pre
Random Charge/Defective Phone

Summary

Gave me a defective phone day of sale that I had to switch.

2 Months later Palm Pre defective again and now had to send it in and wait 2 months.

Had to pay 300$ for a temp phone.

Had a random charge on my bill last month of 20$. (they did credit me it back)

Here we go... My Palm Pre stopped working. Went to get it switched where I purchased it (Futurshop) they told me I had to go to a Bell Store. Went to Centrum Bell store, they told me I need to go to a corporate store. Went to Merival, they told me future shops receipt isn't legit to have my phone replaced. Called Futurshop to ask for legit receipt... See More... See Morethey told me that is the only receipt they can give me. WTF!!! I ask him so how am I supposed to replace my phone... his response "I don't know"... yeah I hung up. Finally we tried to combined two documentation papers to make a receipt... hopefully it works. THERES PROBLEM NUMBER 1.

NUMBER 2... Needed a temp phone. My old Sanyo 1 no good since I'm on a data plan if I switched out of my data plan my bill would be around 200$. So i said fine give me a data plan phone the response "we don't do that for the Palm Pre" WTF!!! I had to throw down a 300$ deposit on a temp phone... while I wait about 2 months for my new Palm Pre (if my receipt is legit, if not... 500$ bill for me to get it replaced) to come in. FUCK BELL MOBILITY AND THE PALM PRE.

It is always the CUSTOMERS fault and we just want YOUR money seems like a reasonable motto for Bell Mobility. FUCK.

Company: Bell Monility Palm Pre
Country: Canada
Province: Ontario

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