Quick Cobbler
Birkenstockshap If it fits on your foot, we'll take your money. Seriously. Bad Business Practices ripoff

I was deceived by Ronald Nijdam, the owner of the Quick Cobbler in Vancouver, and suffered a loss as a result.

I have a leg length discrepancy and require an orthopaedic build up in my shoes for my short leg. I also have biomechanical problems in my feet and wear stability shoes or use orthopaedic devices.

The Quick Cobbler advertises on their websites that they " can do short limb orthopaedic build-ups on virtually any shoe or boot." https://www.quickcobbler.com/repairs/therange.htm

As I live close by and require this service, I went in and ask if they could do a build up on a stability shoe without compromising the stability. I was told they could, and consequently was fitted for and bought a new pair of stability shoes that I could wear without any added orthopaedic devices.

I brought the shoes in and spoke specifically to Ronald Nijdam. As the shoes have a hard materials throughout, and different density of foam and a fair bit of technology inside I was skeptical if a lift could be put in without affecting the stability. Ronald stated that since it fits of my foot, they can do it - restating their slogan, and assured me he had done it many times before and it would not be a problem, than the stability features would not be compromised.

Based on his given word I paid him to do the orthopaedic build up.

After much unpleasantness my 225 dollar shoes are ruined and unwearable and I am also out what I paid him.

While acknowleding that he guaranteed the stability would not be affected and that it is now unwearable as a result of his actions, Ronald said it is my fault for going to him because I should have gone somewhere else.

If only he had told me that when I originally asked him - but then he wouldn't have profited.

So everyone, keep that in mind if your thinking of doing business with him.

Tim
Vancouver, British Columbia
Canada

Company: Quick Cobbler
Country: Canada
Province: British Columbia
City: Vancouver
Address: 430 West 2nd Ave
Phone: 6046826354

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