Timbercreek
Bad service

Yesterday my stove got broken. It was about 7 p.m. when my husband made a phone call to building managers, who live in the same building. Everyone who wants to rent here should know that Timbercreek Asset Management doesn't consider not working stove as an emergency issue. They hadn't even tried changing fuses at the same evening because they had no written request at that moment (How could we when the office was closed) and they were very sorry but closed the office already! Jakie was very polite telling that. Next morning, thanks to Derek LaPoint our electrician and building manager, the problem was solved in 1 minute by changing fuses. I don't mind signing request forms, but I am completely disappointed by the fact that they may know it would be minor repair and didn't help (((. What the reason to put after hour number at the office door? Our building managers are Jakie and Derek La Point.

Company: Timbercreek
Country: Canada
Province: Ontario
City: Mississauga

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