311 City of Toronto, Canada
No Help 311 Toronto about my complaint about city personnel

I received the following email reply from 311 Toronto dated June 3/25 concerning my email complaint to 311 on June 2/25 (see my post on May 30/25 on Toronto Employment & Social Services for complaint details)

''> Good morning JL,
>
> Thank you for contacting 311 Toronto. Sorry to hear about your experience.
>
> Information related to your inquiry can be found on the City of Toronto website at Employment & Social Services – Complaints & Compliments – City of Toronto
>
> Did you know we have made our Knowledge Base accessible to the public? Please visit our website
>
> From our home page, scroll down to 311 Knowledge Base and type in your keyword search.
>
> Please let us know if you require any further information or assistance.
>
> Regards,
>
> Joanne M.
> 311 Toronto''

I replied back to 311 Toronto the same date on June 3/23 as follows & then got no response whatsoever further from the City 311 team

''I did check into the info link you emailed me.

It seems to me that they do not accept anonymous email complaints from members of the public with no identifiable personal information

The negative experience I described gave me a strong impression that I will become a target of retaliation & I still rely on accessing resources at this location

This is NOT an isolated incident I have personally experienced at this centre. ALL MY PREVIOUS FACE-TO-FACE COMPLAINTS have proven waste of lots of my valuable time & whatever I have been complaining about continued, being routinely ignored if not getting worsened

My only option is try to avoid coming here so I wont become another ongoing victim of being harassed & discriminated against.''

Company: 311 City of Toronto, Canada
Country: Canada
Province: Ontario
City: Toronto
Phone: 311
Site: www.toronto.ca/home/311-toronto-at-your-service

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