Toronto Public Library
HOPELESS to expect real care about library users' concerns

When I shared my concerns about a suspicious TPL email attachment with Sarah Bradley who sent it to me, I tried everything I was able to describing what I saw at my end as my old computer was incapable of ''screenshot'' whatsoever. TPL was still dealing with this major cyberattack of their own & I had much worries about this highly questionable email attachment as I heard lots of stories for decades about hacking, computer malwares, viruses, spywares, how these are becoming increasingly sophisticated & smart & the danger of engaging suspicious links & email attachments, visiting unknown websites, etc. Not only Ms. Bradley was totally unable to answer my concerning questions nor explain what this attachment was, she became increasing agitated & annoyed when I was attempting to provide more information, asking her more questions & if she could find out if this attachment contained some spywares, malwares, or similar undesirable whatever wares/viruses. I feel that TPL was already SO VERY LUCKY to have this DISCLOSED TO THE PUBLIC cyber attack only now as Ms. Bradley & maybe lots of other TPL managers, directors, city librarian, frontline staff obviously has no or barely minimum sense of alertness or sensibility of these kinds of potential online risks that have been with us since the tech explosion 10-15 years back. Of course, why would TPL management care about this at all as it won' t cost them a penny when something happens & their jobs, sunshine list positions, employment related benefits will all be intact & untouched. ANOTHER TYPICAL SCENARIO IN WHICH ONLY TAXPAYERS SUFFER IN REALITY WHEN DEALING WITH RIGID & INDIFFERENT BUREAUCRACY

Company: Toronto Public Library
Country: Canada
Province: Ontario
City: Toronto
ZIP code: M3N 1M6
Address: 1785 Finch Av. West
Phone: 4163955980
Site: wwwtorontopubliclibrarycayorkwoods

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