The Brick
Customer Service - waiting 3 months for 1 sofa!

THE BRICK IS THE WORST PLACE TO SHOP!!!

I'VE BEEN WAITING 3 MONTHS FOR THE DELIVERY OF 1 -ONE SEAT SOFA AND I PAYED 60.00 FOR DELIVERY CHARGES!! THE WORST PART IS THAT THE MANAGERS WONT EVEN RETURN MY CALLS, THE CUSTOMER SERVICE REPRESENTATIVES ARE VERY RUDE AND INSENSITIVE!!

THEY KEEP TELLING ME ITS ARRIVING ON SATURDAY AND WHEN I CALL ON SATURDAY THEY SAY NO ITS THE FOLLOWING SATURDAY!! AFTER MUCH FRAUSTRATION, I TOLD THEM TO DELIVER IT ON A WEEKDAY AND IF THEY CALL ME 1 HOUR BEFORE, I WOULD BE WILLING TO TAKE TIME OFF WORK - THEY AGREED AND THEN IN PRACTICE DID THE OPPOSITE!!

I AM TIRED OF THIS AND AT THIS POINT, I JUST WANT MY MONEY BACK, BUT THE STORE MANAGER WONT EVEN RETURN MY CALL!!!

THIS IS THE FIRST AND LAST TIME I AM SHOPPING AT THE BRICK!!!

Company: The Brick
Country: Canada
Province: Ontario
City: Ottawa

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