Diet Max Cleanse
Unable to Cancel

I had subscribed to the product Diet Max Cleanse for the free trial and accepted that I had to pay the shipping charges. The product took almost one month to get to me and when I explained that the product was delayed in getting to me they extended my trial period and the date by which I could cancel. On the new cancellation date I called them to cancel and they informed me that the next shipment of product had been shipped and I would have to pay for that even though I was cancelling. they also tried to inform me that they ship out the packages as a 2 month supply to save on shipping, but thier cancellation policy only allows them to refund one purchase and that I would also have to pay for the second month supply regardless of cancelling or not. I immediately called my credit card company and had them reverse the charges, which they happily did. Two months later I found a charge on my credit card from a company called ELGTech from Haslemere which I did not recognize, and when I called the toll free number provided the number was disconnected. Through some reseach I was able to determine that this is the same company still trying to charge my card for products I have not received nor subscribed to and actually have a cancellation # for. I have now had to cancel that credit card and submit a fraud claim to get the charges reversed. what a pain in the neck, and what a bunch a scammers at this company.

Company: Diet Max Cleanse
Country: Canada
Province: British Columbia

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