Bell Canada
Internet servise provide

They are overcharging us by falsifying internet usage!

Data tracker gives different numbers

Jerry Shulak of Côte Saint-Luc, Que., says he contacted Bell after noticing a few weeks ago that his data usage "seemed to be inflated over what I was actually using."

Shulak called Bell customer service and was told the tracker was "100 per cent accurate, " he said in an email to CBC News.

Shulak, who was skeptical, installed his own data usage tracker and found that over two weeks, Bell's numbers were consistently 50 to 200 per cent higher. He noted that he has only one computer in his home and no wireless access.

Michael Geist, a University of Ottawa law professor who holds a Canada research chair in internet and e-commerce law, said in a blog post Wednesday that he believes the federal commissioner for complaints for telecommunications services may need to get involved

Company: Bell Canada
Country: Canada
Province: Ontario

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