Bloomex Flowers
Late delivery of products!

I ordered several separate orders from Bloomex, to my wife, mom, and mother-in-law. I ordered 3 days in advance, knowing that Valentines Day is one of the two busiest days of the year for florists. Of the three, only one order arrived on time. However, the roses started falling apart as soon as my wife carefully lifted them out of the box. The tips of the petals were all black, and the other green/white foliage in the bouquet looked like it had been swept up off the floor. It's now the evening of the 15th, and the other 2 orders have yet to be delivered, even though they were scheduled for the 14th, and the website says "Confirmed".

I sent photos as required by their return policy, waited on hold for half and hour only to be cut off, left several messages, and emails too. Nothing. I expect they are busy dealing with thousands of other suckers like me who are unhappy with their purchase.

I will be visiting my local florist next occasion, and recommend that you do too, or at the very least try a different online florist.

Good Luck!

Company: Bloomex Flowers
Country: Canada
Province: British Columbia
City: Vancouver

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