Bell Canada
Monthly added charges

Each month I have noticed an add-on charge to my Internet bill for one reason or another. This week March 30, 2012 I received a notice via email of another charge of $2 effective June 1 for paper invoice. The choice is to either see the invoice online or pay the $2 per month.

First of all, I am all for saving paper, however, I have complained to Bell before that I refuse to use their site because I do not find it user-friendly, it too crowded and jumbled and complicated, I do not want to spend the entire day trying to find one thing. Secondly, there's more than one person who takes care of the bill. Thirdly, charges are being added best price is not given to users unless asked. Paper is necessary until Bell has efficiently cleaned up their act and the consumer should have a choice of paper or not WITHOUT penalty. Bell Canada departments do not coordinate their business flow and I do NOT TRUST THEIR THEM Dealing with Bell is annoying!! The last time I saw an increase they said it's dictated by CRTC. I wish CRTC would just BUTTOUT.

Company: Bell Canada
Country: Canada
Province: Ontario

  <     >