Borderlinx
Business Practices

Border linx advertises that you can get an item shipped and they look after everything including duties. You prepay all these costs. I received a U.S. address to order goods and then Borderlinx ships the goods from the U.S. to Canada. The adress is actually a DHL branch. Borderlinx has an exclusive partnership agreement with DHL. Surprisingly, DHL came to my door and demanded money. I had to pay since my goods were now held for ransom. Borderlinx refuses to refund the full amount of the shipping charges. Basically, I am only claiming what DHL charged me at the door in Canadian funds. Borderlinx is using some arbitrary date and then applying an exchange rate to come to a lesser price, of course. Just pay me what I wasn't supposed to get charged but did by DHL. It doesn't get simpler.

Company: Borderlinx
Country: Canada
Province: Alberta
City: Edmonton

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