Leons
Safety standard non-compliance

I bought 3 peaces sofa set in Nov., 2008, at clearance paying huge price of $1, 300.00 . Within a week my daughter stuck her elbow on the left arm of love seat. We noticed a flexible opening between the arm and seat which was not supposed to be, it should be firmly fixed to avoid any bodily harm. I complained to the company over the phone but they did not acknowledged my complaint. I went to the store next day and talked to the store manager about the problem. He said " unfortunately we cannot do any thing about it because you bought this set as is basis". I bought it as is no doubt about it but you should have specified the safety concern since this is illegal not to mention about this important issue, I replied. The manager said" no, we did not know about this", Since you are informed now, you should fix it then. The manager denied firmly and mention if I want, can go to media, or any complaint publisher but they won't do any thing at all... I believe there are hundreds of others who face the similar problems with leons but do not have time to register complaint.

Company: Leons
Country: Canada
Province: Ontario
City: Toronto

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