Rogers cell phone
Illing practices

I have received assurances from Rogers for the past 5 months that access to the internet has been turned off on my daughter's cell phone. For the past 5 months, I continue to receive "data" and "music" download charges. Rogers keeps claiming they have fixed the problem, but this is not true.

Now I am receiving bills from Gameloft Guild - but when I phone the toll free number, they can't tell me who or how this subscription was activated. Rogers also claims it is not their responsibility; neither accept responsibility for something (internet access) that was "shut down"

Rogers, you have lost me as a customer and I will blog this complaint everywhere.

Company: Rogers cell phone
Country: Canada
Province: Alberta

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