Rogers
Bad service, overcharging bills, false advertisement for the most part, mostly idiot customer service

The only reason I got a Rogers wireless plan was because of their cell phone selection and because they have plans in line with telus here in Quebec. After the first bill I already had a problem, I was charged the $30 activation fee even though I wasn't suppose to due to a promotion, thankfully, a simple call solved that issue. Now time to be blunt, my reception is on average, crap, a good 10% of my outgoing calls never work, that includes incomming calls, text messages take anywhere from 1 second to 4 hours to send or receive, i think thats bloddy ridiculous. I am charged for text messages that fail to send and my friends do not ever even receive, and of course its never their service at fault, it's me or my phone. I am generally forgetfull, so if I don't get a bill in the mail I wont pay it. I haven't received my rogers bill for almost 2 months, instead I get a letter in the mail threatening to suspend my service with a $25 restoral fee if I don't pay $134.25 within 5 days. Lol, as if I would give them a penny without reviewing my bills first off. I didn't even use my cell last month, nor this month, the battery cracked and await a new one in the mail, so why my bill is 23 dollars over? I am fed up with running after them to fix their mistakes and I am not paying a cent until I correct their mistakes. Any collections' notices will be taken up in court. This is the most unprofessional, uncourteous, unorganised crap i've ever dealt with. Luckely, I took a monthy plan, cutting the rope that binds my neck to their money theiving crap won't be hard at all, because the conversation will be recorded, let's see them screw me over with that one. Power to the people!

Company: Rogers
Country: Canada
Province: Québec
City: Monteral
Site: www.rogers.com

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