Direct Energy
Fraud and cheating!

One big fraud company of Canada is Direct Energy. I had a heating protection plan and paid them premiums over the last 5 years without the need of any repair. Last month when there was a need for them they came and said services are not covered! started charging hell of money for minor repair. 150$ for 5 min job (no parts required). In the name of public safety this company is cheating people. Surprisingly their bill comes jointly with Enbridge bill and I felt it must be a genuine company. Now if I try to end the contract with Direct Energy, they won't let me end it until end of 2008.

How Government of Canada/Ontario allows such companies to exist in Canada and cheat on people??

Company: Direct Energy
Country: Canada
Province: Ontario
City: Toronto

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