Direct Energy
Faulty workmanship

Not a single person has returned calls after repeated messages concerning faulty workmanship that has resulted in the replace of the entire roof and interior damage to our home caused for the workmanship. This has been going on for over 3 weeks and it has become quite disturbing to see a company of this size take no responsibility or show any courtesy to return the many calls that have been made. There is no one that can be reached, executives hide, phone numbers become guarded secrets as if they are a matter of national security. This company should be put on trail for its arrogance.

Can someone get some breathing person that has the ability to pick up a phone and deal with this problem?

Jean-Marie Heimrath

Company: Direct Energy
Country: Canada
Province: Ontario
City: Toronto

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