Canadian Tire
Unreasonable treatment

Cars & Transport

I would like to bring your attention to a rogue manager at the Canadian Tire in Castlegar that doesn't know when to use common sense. Today, I refused to turn in my small backpack to store behind the counter while I shopped, while my vehicle was getting repaired. My pack has many valuables in it, like my passport, chequebook, medicines, and my daily planner. Too much stuff to jamb into my pockets, yet too valuable to leave unattended in my vehicle or behind the counter. My pack is the same size as many women's purses, yet they are free to shop with them. I even volunteered that my bag be searched.

Instead the General Manager of the store, Nick Ahlefeld went to the extreme measure of calling the RCMP on me! When the officer came, I explained my side of the story. The officer listened, and then left, no doubt wondering why a store manager would waste his time like that. The only people that were creating a problem were the staff in the store. I have already shared my story with many people in and outside of the store, and will continue to share it with others. I will avoid Canadian Tire in the future. What a bad, unnecessary experience. It seems that this manager has too big of an ego, and wanted to throw his weight around. An easier solution would have been to ask to check my bag when I left the store, or to escort me in my shopping. The store was totally overstaffed anyway, with very few customers..


Company: Canadian Tire
Country: Canada
Province: British Columbia
City: Castlegar
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