Country Hills Toyota
Breach of Contract

Complaint Description:

Country Hills Toyota in Calgary, Alberta breached signed contract for vehicle purchase

Because of a delay in delivery they provided alternative vehicle and got me to sign a contract with financing information.

I signed this in good faith. That evening I was contacted to re-sign at different amounts I informed finance manager that I would come in to discuss.

The following morning, I stated that the signed contract I had agreed to was the legally binding contract.

Emails were exchange to this matter until June 1, 2012 at 8:53 AM.

At 4:35 PM I was contacted by Country Hills Toyota to pickup my vehicle on Saturday June 2, at 10:00 AM.

When I arrived, they cancelled my existing Registration and proceeded to tell me that I needed to re-sign with different numbers.

When I told them that the valid contract was the one I signed, accepting the new terms and new vehicle the General Manager, told me in front of my children “You have no morals, how can you do this in front of your children, what kind of example are you setting? ".

I informed him that that was slanderous and improper for him to say that in front of my children.

Country Hills Toyota refuses to honour the contract and informed me that they had destroyed the said contract with my signatures.

I feel that this is wrong and they should not be able to do business this way.

Company: Country Hills Toyota
Country: Canada
Province: Alberta
City: Calgary
Site: www.chtoyota.com

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