AutoPark Burlington
Delivery Issues

We purchased a vehicle from this dealership and we we were promised delivery 3-5 days from the date of purchase. It has been 30 days and we are no closer to receiving the vehicle. The dealership made up excuses that they were waiting on import paperwork. Upon further investigation through transport Canada we discovered that the paperwork was in fact deliver ed to the dealership 7 days after the sale of the vechicle. When we confronted the Delivery Manager she deferred me immediately to the Used Car Manager. After being put on hold for almost 10 minutes, I agreed to be placed through voicemail. I did not receive a call back. The dealership has been dishonest with us on the status of our vehicle. They have our deposit and we are left renting a vehicle until maybe one day they'll call us back...

Company: AutoPark Burlington
Country: Canada
Province: Ontario
City: Burlington

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