Aeroplan
Inability to collect rewards

Consistently unable to book flights using aeroplan miles, even when attempting to do so 8 months in advance. Also, unable to use pts to book hotel room in Toronto. Told they only have so many Aeroplan rooms available!!!?? This company is clearly misleading the public and there should be recourse-other than the courts-to address this sort of deception.

Company: Aeroplan
Country: Canada
Province: Ontario
City: Brockville

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