South London Infiniti Nissan
Buyer Beware Ripped off by Lukas Jakubowski from South London Infiniti Nissan. Lukas Jakubowski, Ontario is dishonest and fraudulent

I was recently a victim of fraud and dishonesty in leasing a new 2008 Infiniti EX35 from South London Infiniti Nissan. I want to share my experience with others so that they do not become a victim of fraud from this dealership and in particular one of their sales consultants, Lukas Jakubowski. This is long, but definately worth reading.

During the discussions and negotiations around financing at South London Infiniti Nissan, I dealt directly with a sales consultant named Mr. Lukas Jakubowski. After taking delivery of the vehicle, I have subsequently learned that Lukas Jakubowski was fraudulent in his dealings with me as he provided me fabricated information on two occasions.

The following provides further details. It is important to note that the pricing for the 2008 Infiniti EX 35 was not yet posted on the Infiniti Canada website during the time I was negotiating the financial arrangements. These pricing details were made available on the website four days after taking delivery of the vehicle.

First, the deal that I had agreed with Lukas Jakubowski was that I would pay the MSRP of the vehicle ($50, 000) plus $3, 000 for the early termination of my lease from a 2005 Nissan Altima ($2, 000 paid on delivery and $1, 000 absorbed in the monthly payments of the lease). I have an email from Lukas Jakubowski confirming this deal in writing. Subsequently, I have learned that the cost I was charged for the early termination of my lease was $5, 345.

At the time I took delivery at South London Infiniti Nissan of the Infiniti EX 35 the leasing contract did not detail the amount of I was paying to terminate my lease early. The complete cost was listed as a total under Leased Vehicle Amount on the contract as $55.345.43. I asked Lukas Jakubowski to provide me an explanation of the difference from the $53, 000 and the amount on the contract. He informed me that this difference was for freight and PDE and some lease administration costs. The subsequent price listed on the Infiniti website is $50, 000 (including freight and PDE). In short, Lukas Jakubowski misrepresented my early lease termination costs for my 2005 Altima by $2, 345.43. This has been confirmed by the dealership through Todd Bennett, New Car Sales Manager at South London Infiniti Nissan.

Secondly, during my decision process, I asked Lukas Jakubowski to provide me the price per month (inc. tax) if I was leasing the Infiniti EX 35 with 0 money down and not terminating my Altima lease early. The figure Lukas provided me was $913 per month. This figure was an important factor for me in deciding to proceed with the EX at this point. The subsequent pricing I received on the Infiniti website is $856.95 per month.

Lukas Jakubowski is required under the Motor Vehicle Dealers Act to conduct himself with honesty, integrity, financial responsibility and in accordance with law. I was extremely distressed to learn that he clearly conducted himself unethically and fraudulently.

During the decision making process, it was important that I was receiving accurate information with respect to my questions around the price of the vehicle. The outcome of my decision to lease the vehicle would have been different if I was provided the accurate information.

I worked with the New Car Sales Manager, Todd Bennett, at South London Infiniti Nissan to settle this issue. To help compensate me, the dealership has agreed to provide me snow tires at cost. As well, they have agreed to donate the amount of Lukas Jakubowski's commission ($320) to The Nissan Foundation in my name. This still does not compensate me for the total amount of my loss.

I have been informed by Todd Bennett that Lukas Jakubowski will be sent for retraining. I am concerned that the dealership is not dealing with Mr. Jakubowski's actions appropriately as this is not an issue of improper training.

Lukas Jakubowski is still employed by South London Infiniti Nissan and continues act as one of their sales consultants. They have clearly expressed to me that they do not support Lukas Jakubowski's behavior. If this is true, he should no longer be employed by the dealership.

I have expressed my concerns about Lukas Jakubowski and South London Infiniti Nissan in a letter to Mr. Allan Smerek, Director, Infiniti Dealer Operations at Nissan Canada. Mr. Smerek has not responded as of yet. If he does, I will provide in an update.

I DO NOT recommend that anyone deal with Lukas Jakubowski. He is very fraudulent and dishonest in his dealings. If you do choose to ignore my suggestion. PLEASE!!! be very cautious when dealing with Lukas Jakubowski, get things in writing and BE CAREFUL! Please pass this along to others!

JD
London, Ontario
Canada

Company: South London Infiniti Nissan
Country: Canada
Province: Ontario
City: London
Address: 1055 Wharncliffe Road South
Phone: 8006189807

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