Capital One
Made huge mistake on my credit card & refuse to fix it

OK. I have a Caoital One credit card nwhich I very seldom used. A new card now (Visa) & don't use it at all. I only used Caoital one for online buying of inexpensive jazz CDs & books. This past nmoth I purposely put in about $6000 until my Visa card from RBC arrived & now I only use the Visa card. They acknowledged that they owed me nonly 101.00 owed. I have emailed them, phoned them, & nothing has been done about it. I may be wealthy enough to absorb the approximately $5000.00 loss, but I have destroyed the card and asked themj to just cancel it, & send me nthe $101.00 they owe me. Could you please look into this matter for me. I have just lost my wife to breast cancer & I can do without being scammed nright now. If I get a statement from them next month & they say I owe nthem money, I'll have to massume someone has hacked ninto my online banking, identity thedft, etc.

Company: Capital One
Country: Canada
Province: Nova Scotia

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