Petro Canada
Petro Canada not the way it was, lying, poor customer service & more

I said to this female Petro Canada employee around 1008 am this morning, March 21/26 at 1493 Finch Av. W. "Ontario 49, no encore 5 lines", she asked 5 lines, separate?" I replied "no, 5 lines on same ticket, together. I repeated "5 lines Ontario 49, no encore!" as she still looked puzzled.

She did not let me see this finished ticket. I asked her to "let me see the ticket to make sure it is the right one." She said in an annoyed & unpleased manner "OH MY GOD!". She then asked "so you wanted 5 lines Ontario 49 & 5 lines Lottario?" I saw the correct ticket & started paying. I said to her "why I have to tell you 3 times to get this right. She said "you keep changing...". I said "say no more..."

She then took & torn up the ticket & cancelled my payment & said to me "Because you are an old man does not mean I have to do everything you said..."

Upon my persistent & multiple requests to her while she was trying to ignore me & helping other customers, she provided her name being "YaminI" & her supervisor's name as Kuldeep Singh.

"Yamini" kept refusing my request "let' s do this all over again" & refusing to give me the address & telephone number of this store. She repeatedly said "You told me not to say any more..."

I overheard "Yamini" said to some Tim Hurton people nearby "This Chinese old man keeps changing..."

I called Petro Canada at 1020 am, holding for over 6 minutes & was disconnected.

I called again at 1034 am, holding for over 3 minutes & was disconnected again.

The third call to Petro Canada at 1038 am was answered by a male person identified as "MJ. As i was on the street & could hardly hear him, I asked the "MJ" person to not speak too fast. He then became all silent as I was giving him my phone number. No response at all after I said "hello" a few times, I hang up.

When I was home later, I called Petro Canada again at 116 pm. after about 10 minutes holding, a female named "Erl" answered but she was breaking up all the time & I found it very difficult to talk to her.
I asked if she could adjust her equipment, etc. She said I could call back. I said I waited over 10 minutes to talk with her. Then she said she could call me back right away. I offered my phone number & she promised "to call me now" No call whatsoever from this "Erl" person from Petro Canada. Such a LIER from the increasingly disappointing Petro Canada with bad apple employees all over for the past 20 years or so.

Company: Petro Canada
Country: Canada
Province: Ontario
City: Toronto
ZIP code: M3J 2G7
Address: 1493 Finch Av. West
Phone: 4166365931

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