European Jewllers
Poor service

I had a horrible experience with European Jewllers. I wanted my Tag repaired which I purchased from E.J and they could not have it ready until the new year. No problem. I looked at buying another watch from them and picked out a Tissot that was on sale and was told that it was 50% off the retail price. I loved the watch, the store rep went to fill out the paper work showing the price minus 50%. Everything was great until I went to to pay. The other rep punched in the sku and told me it was only 33% off and that there was zero she could do. The store manager came over and gave me the same response. I asked him to call someone with more authority and he proceeded to call the owner (so he claims) and I was told NO! I wanted to be fair and said that I would split the difference and pay an additional 8.5% for the watch. I was told NO! Please understand that jewllery is very personal, I loved the watch, it was the arrogance of being treated like a mule that pissed me off. Honor the price that was quoted, don"t treat people like pigs. I tried to be fair and split the difference and was treated as if I was not even in the store.

They are not a company that honors a price that was written down by the rep, they think of you and I as cattle. they don't care about the amount of money being spent for jewllery and that you should be treated fairly.

Please shop around, give your hard earn money to owners that care about your business, not rich owners who could give a damn about any of our friends and family.

Company: European Jewllers
Country: Canada
Province: Ontario
City: Etobicoke (Toronto)

  <     >