Superstore - Portage Ave
Customer comfort

A huge rack fell off the wall just around 1 pm today shaking the floor and luckily not harming anyone. It could have killed someone.

Customers in the store were not told anything. Employees because of nervouses I guess just laughed about it. It would have been better if people were told that everything was ok and that no one was hurt.

People were commenting that there were not studs to told this rack up and were quite upset by this. The rack was along the wall of vegetables.

Perhaps in future, employees should be advised to let people know that no one was hurt, etc.

Is it still safe to go into Superstores? I don't know.

L Skoda

Company: Superstore - Portage Ave
Country: Canada
Province: Manitoba
City: Winnipeg

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