I recently bought a Samsung stove. The stove was quite expensive and I thought that the attage 'you get what you pay for' would hold up. Not true. One of the knobs to turn the stove on broke after only a few months. Samsung's warranty states that "Samsung Electronics Canada, Inc. warranty ...
We purchased a Samsung microwave model SMH8187STG in August 2008. Less than 1 year later the handle broke off. As it was under warranty, Samsung repaired it. Then again less than 1 year after that the handle broke again. I contacted Samsung and was told basically in other words "too bad, not ...
We purchased a Samsung LN40A550 and were quite pleased with the design and picture quality. Eight days after the warranty expired, the tv died. No picture, no sound, and it would not power off unless unplugged. Samsung customer service and the floor management in the call centre took a very ...
We purchased a new Samsung refrigerator in December 2010 - Around $1800 at Lowes. 6 months after installation the freezer started melting. We called Samsung and they worked with us on the phone - nothing resolved. Called again and the temperature reset to perfect - 3 degrees for the fridge and (19) ...
I am having to return the same DVD Player for a second time in less than a year of purchase. I have also had to exchange the home theater I purchased the same day. The TV that came with the package is also substandard. I cannot believe these products are allowed to be sold if they cannot even last ...
My two month old barely used DVD drive stopped reading dvd's. When submitting a form to return the item, was given a confirmation number and told where to send it at my expense. Over a month later, the dvd drive was sent back by Hinet systems unopened. No reason for the return was given. I phone up ...