I used to not understand why all my employees lately insist that their flights are booked with Air Canada instead of Westjet, but today I experienced it myself. We book about 2 flights per week and I used to always prefer Westjet, but after today, I think I will be like all my staff. Here is why: ...
When there are no discernable differences in prices or physical quality, all you are left with is good ol’ customer service, right? WestJet had me convinced that they were gaining the edge in this arena…that they cared like those lovely commercial you see…I mean, they insinuated as much. However ...
Purchased a $ 4000 vacation package on September 30, 2009 from WestJet vacations. This package was booked during a period when they were offering a $ 400 travel coucher when booking a vacation package for a couple. One week after booking via telephone my credit card had been charged but I had ...
In the past I have had great service from Westjet, but in the past few years it has been going downhill, and worse in the last 5 months. Everytime I flew for business or flew with my family, we always tried to book Westjet as it was when Air Canada was going through their financial and union issues ...
On flight WS651, ...27 Feb 2010, ...7 and 1/2 hours in the aircraft from Halifax to Calgary sandwiches advertized on the card in the seat pocket were not available. I was in Row 11 and the last sandwich was sold to a person in Row 8. On flight WS 384, ...31 Mar 2010, ...from Calgary to Halifax, ...
Westjest - Vancouver to Mexico (return) Ran out of food going there and coming home! Not even dry noodles (which is a total farce; whoopee they have such a spectular food selection). Then a lame excuse about being booked up from last flight. (then the flight crew laughed). One more reason not to ...