Offender: Videotron | Complaints, Reviews, Scam Reports

Videotron Illico
Illico Deception

Being a Videotron customer for many years and being happy with their Telemax service they called me up to ask if i would like the Illico service, i said i had no problems with telemax but she went on to say that Illico would give me over 100 basic channels plus i could choose 20 optional channels ...

Videotron
THEY LIED TO MY FACE!!!

Wow, like many, many other corporations, Videotron is unbelievable. I know that their goal is to maximize their profits, but by lying to its customers... This is just not right. A couple of months ago, I called to cancel my cable services. I had a basic service AND a 20 extra channels package. Of ...

Videotron
Discrimination

I believe that Videotron are guilty of discrimination and racism. They offer basic anolog cable service to the entire city of Montreal however on the West side of Parc Ave. you are offered a much better package of anolog channels in english and french. If you live on the other side of Pac you get ...

Videotron Billing-Internet
Refusal to credit

I disconnected this account on March 3 or so because of very bad customer service from Videotron. I have been billed for this account AFTER I disconnected it. I called and in fact I am on the call now. I have been with this issue for at least 1.5 hours. My understanding is that Videotron has ...

Videotron
Cellphone rip-off

I went to a Videotron boutique to pick up a new Garmin cellphone, ask the salesman for the 100 minutes unlimited nights and weekends, no data. All went well for the first 4 days then just for fun I check my account on the internet at home. It says I'm on 100 minutes only and there is a $83.50 ...

Videotron
Price Plans and Lies

I have been with them for over 10 years and they pretend to give you value for money. Here are a couple of advices on how to deal with them 1- Do not bother with a landline as their long distance plans suck (limited countries and $5.00 for caller ID...) 2- à la carte television is a rip off, ...