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UPS
Found 34 reviews / complaints
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UPS
Delivery Lies

UPS is in my view one of the WORST service providers. I was recently sent a package from Ontario by ground transportation. The package was delayed 8 hours within UPS facility for incorrect routing! Then I was assured that I would receive it by the end of Monday. Nothing arrived. During the day, I ...

UPS
Unfair billing and customs charges

UPS is a shipping company that charges excessive rates on Brokerage and other customs related charges. I always request shippers from the U.S. NOT to ship with UPS as I would rather support a company whose rates are at least more competitive. An example: my recent shipper/supplier from US shipped ...

UPS
Damaged package/poor customer service

Two weeks ago UPS delivered two packages to my home-left them on the front steps (worth about $700) even though I left a note saying take it to neighbours if no answer. Opened the boxes the next day, ( I work nights) and found both items had been dropped/crushed. Called UPS to file claim after ...

UPS
Delays, Billing

UPS at a glance. After having about 2 - 3 parcels a month delivered to us we have the following everyone should know about UPS. 1) expect delays. the drivers don't bother leaving behind any notifications of "attempts of delivery". they refuse to come up to even give the parcels. expect ...

UPS
Delivery Returned after one try

I have grown tired of UPS' idea of delivery service. I live in an old appartment building and the directory listing is not kept up to date. The delivery person went through the directory and decided this was the wrong address (which was confirmed more than three times). Instead of the usual ...