I bought a bed at The Bay two weeks ago, and the sales person told me I would have my mattress and bed frame delivered today (06/07/2012). Only the bed frame was delivered. I called customer serviced, explained the problem and somebody told me they would call me back with an answer before 3 p.m. ...
I bought a Ralph Lauren Red Sweater from the Bay at Bloor and Yonge on Dec 17. On March 18 I discovered the seem had come apart I phone the Bay and was put the Ralph Lauren department. I told them I did not have the bill. I got told to bring it in. On March 19 I brought it in and I got told to go ...
I was shopping for jeans with my two sons at The Bay Downtown on the second floor. During the entire time I received no help from the sales assistant who sat in the change room while my sons tried on pants. I asked for another size at one time and he told me "If it is not on the floor then we ...
What a cheap company the Bay has become! I'm an insider. I know. I've been working for the Bay for over 4 years now. Things are just getting worse. The current ownership is trying to run the company on the cheap and it's really showing. I was given a threatening letter about possible termination of ...
My mom, who hardly speaks english, had money stolen from her by the cashier at the Bay on Queen St. She purchased $1700 worth of merchandise a month ago using her Visa. The cashier asked her if she wanted to open a points card and took her information and filled out a form. Then she told her that ...
Fashion Fiasco The Bay’s White Space Gala held in Vancouver on October 5th was a fashion flop. If the occasion was meant to revive the Bay’s image, industry insiders concur, it’s a long road ahead. In a nutshell, the night was uneventful, uninteresting and unsuccessful according to sources. The ...