All I want to do is use Telus' services, especially the Internet, but it's almost impossible to have it installed! First of all, I just moved into a building on Granville Street in Vancouver that includes Internet/TV/PVR in the rent, but somehow it's my reponsibility to talk to Telus directly to ...
Activated services (OPTIK TV recorded shows were lost due to bad reception - this started from day one and continued 3 months into the service. At the three month mark I noticed we were being billed for services at the WRONG address based on this Telus was able to break the contract for TV services ...
I over paid my phone bill. Telus would not return my money, or allow me to speak with a person authorized to repair my situation. When I attended their office for the purpose of getting a refund, I was arrested at the request of Telus, taken away by the Burnaby RCMP (police), handcuffed, ...
I called Telus to discuss a problem with my bill, not to mention how i called to suspend my service a month ago and they never did. After not being treated well by the attendant, I was put through to a women who was the manager and it seemed like she got a thrill by upsetting me more. Her name was ...
Just got off the phone with Telus after using their home phone service for six years. I switched providers but they expect me to pay a full month anyway even though they are only providing 9 days of service before the switch. The manager not only wouldn't pro-rate my bill, but actually told me it ...
I was stupid enough to get into a 3 yr contract with telus, for internet/phone deal, for 70.94 a month all inclusive, no extra fees, etc, well the first month they started screwing up my bills, to make a long story short, i am now paying 150.00 per month for this service, they said im lying about ...