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Telus
Found 141 reviews / complaints
Page 18

Telus
"catch-up" billing

Got a letter with my phone bill stating "your internet services will be billed on the same day as your other TELUS services" to explain an extra charge on my bill. I have always got my phone bill and internet bill on the same invoice. What's this about billing on different days. Sounds ...

Telus
Land Line Telephone Service

My wife and I have lived on our acreage for the past 7 years. The first year we were without land line service through Telus as they had given away our line to a nearby house since our home had been unoccupied for more than six months. It took another year to get a land line installed. After it was ...

Telus
Esidental billing

I just received a TELUS bill as well as a TELUS letter, trying to explain to me that I have to pay $32.52 more this month on my telephone bill because "transition to a single billing date for all your services". I am outraged. That TELUS is rearranging their internal billing practices is ...

Telus
Billing me for their mistake

I just received a letter from Mr. Rob Durham, Sr VP of Customer Operations with Telus, explaining that they would be billing me for a mistake they made. A year ago, I switched long distance service from Telus to YAK, from whom I get a fabulous long distance rate (3.5 cents/minute). Apparently Telus ...