Apparently the customer does not know best, or anything for that matter when dealing with 'customer service' reps at Telus Mobility Canada. In October of 2008, after an error by Telus whereby a 'subscription upload' charge of $50 /mth was being billed to my son's phone -- after it had been ...
SUN FM and CHEK news both advertised "a free call on your telus cellphone" during their broadcasts, and gave out the numbers #897 & #NEWS. I'v called both on my payntalk "Telus Cellphone". I was charged both the regular airtime, plus a long distance fee equalling more that ...
Under Telus Mobilty Pay no, apparently Telus decided it would charge whatever it felt like for each outgoing text, contrary to the Messaging 2500 service I originally agreed to! Now they want me to link my account to a credit card!..yeah, right how am I supposed to trust Telus Mobility with my ...
I have been a telus mobility customer for almost 5 years now. I have not had any issues with them until I added my son on a 'family plan'. Last summer, after escalating invoices, I contacted Telus to terminate service. A very nice person on the other end, looked at my 'history' and promised to put ...