My husband sent me an email that he was going to send to all of our contacts. He sent it to me so that I could check to see if the links he put in the body of the email worked. I did not receive this email. So, he sent it again. We are sitting in the same room with the same internet connection. ...
Telus is a terrible company. Our internet was supposed to be connected last week and doesn't work so we had to call Telus tech "support" what a joke! These people had no idea what they were talking about. They kept my roommate on the phone for over 1 and a half hours he talked to 5 ...
My complain is to request Telus to train their customer services agents and tell them try not to insult their innocent customers... When I saw some suspicious computers I decided to change network password..I called Telus but I found a strange thing that telus had two different accounts in my ...
Well, when we went with Telus we ordered Telus high speed Enhanced. We had gone with the 1 yr contract, and everything worked fine until around 7 months later, our internet would disconnect every 12-15 mins. Sometimes would not go on for atleast 5 mins! And when it did go on it would be SLOW. Well ...
It appears that is one of the ways Telus makes a profit. They put $211.00 cancellation fee on my credit card. I phoned in October and they agreed it was an error and would reverse the amount. It is now December and the reversal did not come through. I phoned again and the credit had not been ...