It all started Dec 14, 2000, my boydriend and i went to badboys furniture to purchass furniture for our new home. We wanted our furniture to arrive at our home in time for our family christmas party. When we purchassed our furniture we were told that it would be in our best interest to purchass a ...
I bought a warranty from StainSafe and I am having a ton of problems trying to get some service. Each time I call the number, I wait forever. I faxed the documents they asked for, and each time I call back they mention that they are missing a document. I faxed what they are missing, but then they ...
Do not under any circumstances by a product that has an extended warranty provided by stainsafe. We have a Lazyboy recliner that went on the fritz. This happened in Mid December 2007 and we tried to get ahold of Stainsafe to file a claim. We were in contact with the original Lazyboy store that we ...
Stainsafe, in my opinion, is unscrupulous. They consistently deny claims without good reason, give customers the ultimate "run-a-round" by delaying as long as possible, and they fail to pay their bills. It is not only customer's who have purchased the extended warranty who are left out in ...
I have done everything as requested by stainsafe, sent photos ect. My claim was initially denied because I did not send in the original warranty information. I sent a copy as requested. When I did send the original paperwork (I finally found it) I was given such excuses as our scanner is not ...
My leather sofa started to crack after about 7 years i have a 10 year warranty to cover staining and cracking. I called stain safe to make a claim i'll make this short after alot of calls they denied my claim because i didn't report the cracking within 14 days like it says on the warranty card... ...