I went to this store to pickup a mini excercise bike that I had ordered on line and had paid off my credit card bill so Sears had there money. They wanted to swipe my credit card in order to give me my parcel. I showed them my card but refused to let them swipe it as I would be double billed. They ...
Sears Customer Support should not have the name Customer Support if that is not what they deliver! We have got the run-around from Sears Customer Support for 6 months over the repair of a washing machine; the first time we called, a repair man came out said that he was able to fix what was wrong ...
Sears had sold me a treadmill that I have already ordered and paid for. I was assured that I would be contacted when the delivery arrived to the warehouse and they would deliver it right away. Here was problem #1. Sears did not call when the treadmill arrived to Kelowna. I had to personally contact ...
Hi there, our fridge (an expensive model) purchased in '2000 on our Sears card account, broke just before this Easter 2008. We called a technician from Sears, and he came out and told us that the freon (which keeps the heat out) had evaporated through a small hole somewhere, and that this ...
What a nightmare! On Feb 24th 2008 my boyfriend and I purchased a new Kenmore washer and dryer. We both work M-F 9-5. The earliest delivery date they had that would work around our work schedule was in 2 weeks! We were scheduled to have them delivered and installed on March 10th between 5 and 9pm ...
On December 29, 2007, we spent $1, 417 at Sears (Sherway Gardens, Toronto) for a new front loading washing machine ($1099), pedestal ($199), installation ($85) delivery and old machine removal ($50). We were happy with the purchase and looked forward to our new machine that was to arrive on January ...