I ordered a Schwinn Eliptical in the beginning of January worth $1500 at 1/2 price, so $850, incl. taxes. They called today and said it was ready for pick up. I went to get it, they put it in my trunk and I came home. My husband was going to take it out of the car, when i noticed it was the wrong ...
Bought a Kenmore Elite electric stove 2.5 years ago, and we took out the extended warranty on all the appliances we bought at Sears to the tune of $700.00. I received a call from Sears about a recall and they sent out their contractor who does their repairs. This took about 2 weeks. Soon after my ...
I purchased an Inglis Range from Sears in February of 2009. In March of 2009, the range's main panel broke and when I tried to return the product, the company wouldn't let me. They insisted on repairing it first stating that was their policy. Now, in November of 2009 the panel is broken again and ...
Sears’s horrible customer service personnel I purchased an LT clothes dryer and washer from Sears. Both have broken down on several occasions within a year. I have had many and lengthy dealings with the awful people who man the phones and are supposed to provide the services of “professionally ...
Contracted Excell Duct Cleaning to clean our furnace ducts in early December. Workmanship and technique was comparable to a reality show of a nightmare. Contacted the Sears contractor, surveyed the "mess" and said immediate action required. After refusal of the same crew and technique to ...
Sears has copied Canadian Tire's policy of making returns/exchanges as difficult and surly as possible. This past weekend I wanted to purchase an item -a mixer- on "liquidation" that had been reduced to $209.95 from $309. At the cash I was told it was a final sale -news to me- which had ...