In the early summer of 2011, I received a bill for my mothers cell phone, which was approx. $130 more than it usually is. This is not the first time this has happened. In the past, I would phone, and they would realize the error, and make the appropriate changes. My mom doesn't really know how to ...
I have been charged excessively for services that I didn't request. I completed a survey online that was described as being FREE and at the end I was asked to enter my cell phone number and a pin would be sent to my phone. I was not informed that there would be charges, the fine prints were so tiny ...
Customer service SUCKS!!! I first called March 24th, 2011 to cancel my cell phone (didn't use) and had a lot of trouble communicating with the rep, as he didn't speak very good english. I had to repeat myself, many times. Was on phone to cancel cell for over 40 min. Service was cancelled April ...
I am a customer of Koodo mobile and pay a monthly fee for my phone bill. I do not have a contract with them. I got my recent phone bill and on it I am being charged for calls to 800 numbers. They told me they could charge this fee for connection. I recently changed phone plans. My previous plan had ...
My phone has been sent away for to long and i can not find a site to find out were my phone is and if it could be fixs or not ...
Hi. My name is Jae Min. I am a Koodo user. I made a SIM card at London Drug and after that actually my friend used that phone. But the problem I found is that my account is blocked or suspended for some reasons. And Koodo rep ask me to fax 2 pieces of ID without telling me the reason why this ...