Offender: Greyhound | Complaints, Reviews, Scam Reports

Greyhound
Customer Service?

I have been traveling with Greyhound for a number of years, and have traveled countless kilometeres throughout Canada for the most part without any troubles. Last night, after traveling for 16 hours from Southern BC, had a 1 hour and fifteen minute layover in Spruce Grove AB beginning at 11:15pm. ...

Greyhound
Poor customer service

Worst service ever. I tried to purchase a ticket online (as I have every year to the same destination), and after clicking “purchase” it came back with “unable to complete your purchase”. No explanation why, just “unable” so I call a number. And am told to call another number, customer service. And ...

Greyhound Canada
Ticket Refund

I recently purchased a bus ticket for my brother who is legally blind from vancouver british columbia to grande prairie, alberta however the ticket was never used due to my brother finding a ride on his own and so when i went back to get the refund of the ticket i was told to call a certain number ...

Greyhound
Worst service yet

If this was a one time only problem then I wouldn't be here posting this. I'm not that uptight but this has been getting worse. I've noticed a SERIOUS problem w/Greyhound in BC. This is what happened this year and its typical example of my experience with Greyhound in BC over the last 5 years ...

Greyhound
Poor customer service

Worst service ever. I tried to purchase a ticket online (as I have every year to the same destination), and after clicking “purchase” it came back with “unable to complete your purchase”. No explanation why, just “unable” so I call a number. And am told to call another number, customer service. And ...