I got a bill saying that my wife had called me for 144 minutes when the calling limit is only 50 min. they charged as extra. and thy said that the time was at sat at 12:00 in the night.i have been with fido for 5 years now and this is not the first time that this happend to me. once a parcel came ...
Fido has sent a collection agency after me for a de-activated phone number. They continued to charge me even though the phone was not in use. The excuse "you did not call in to let us know you wanted it canceled" I think it was obvious if the number didn't even work anymore. My husband ...
I've been with Fido for over five years now and I have to say that I have never in my entire life come across such poor customer service. They are great as long as you do not make any changes to your plan, use the same phone number and use the same phone. My problems began a year ago when I ordered ...
After bying a phone Samsung Jack at Fido with a contract of 2 years in Jan 09, my phone was not working well, after only a few months. I went to the boot where i got it, they told me to call service dept. I did, they to me to go at some boots places for an exchange, i went to a few and no one had ...
I have unfortunately signed up to Fido cell phone company, and am locked in for a 3year term, which is customary. I was contacted by phone by a CS representative who was offering a great deal if I got more that one phone, which I did. This representative kept calling me back at least 2 or 3 times a ...
I have had problems with Fido from the start, but this is the last straw. After changing from a monthly billing arrangements to pay as you go, I just got a bill (six weeks) later which shows a charge of $35 for changing services. Now, if any of the three operators I spoke to at the time when I ...